Acquiring new customers from your competition in 2020 doesn't have to be a costly investment if you know how to identify the 'switchable consumer.' Learn how to identify them to grow and maintain your customer base.
How much value do your customers put on your brand? Now you can weigh the brand value have without asking close-ended questions. Our research services team will teach and pilot brand density projects using open-ended comments - an asset to brand strategy in 2020.
Integrate surveys with multiple Salesforce objects
If you need survey data to be available in multiple areas within Salesforce, then you are in luck! We've enhanced the Salesforce integration so that users can better utilize their surveys and CRM data to engage with their customers.
Reviewing data with long-winded questions and answers is cumbersome. Now you can reorganize it by relabeling long questions and answers under survey and report settings. This makes data easier to read for more efficient data analysis.
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