Balkaan Employments service Customer Service & Support Lagos Full Time Recruitment NGN 150,000 - 250,000 Easy Apply Job Summary We are hiring a customer service representative to manage customer queries and complaint… Read on blog or Reader SMALL BUSINESS INSIGHTS Read on blog or Reader APPLY NOW: Customer Service By Olamide Adedara on May 27, 2025 Balkaan Employments service Customer Service & Support Lagos Full Time Recruitment NGN 150,000 - 250,000 Easy Apply Job Summary We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, and modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with restaurants Minimum Qualification : Degree Experience Level : Entry level Experience Length : 1 year Job Description/Requirements Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Requirements: HND/Bachelor's degree in Communication, Marketing, or other related discipline Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support At least one year of experience in the food and restaurant business. Strong attention to detail and accuracy in all tasks. Good organization skills Experience in the hospitality industry Good oral and written communication skills. Ability to work as part of a team.

SMALL BUSINESS INSIGHTS © 2025. Manage your email settings or unsubscribe. Get the Jetpack app Subscribe, bookmark, and get real‑time notifications - all from one app! Automattic, Inc. 60 29th St. #343, San Francisco, CA 94110

Balkaan Employments service Management & Business Development Lagos Full Time Recruitment NGN 400,000 - 600,000 Easy Apply Job Summary We seek to hire an exceptional Manager to maintain quality and service standards.… Read on blog or Reader SMALL BUSINESS INSIGHTS Read on blog or Reader APPLY NOW: Manager By Olamide Adedara on May 27, 2025 Balkaan Employments service Management & Business Development Lagos Full Time Recruitment NGN 400,000 - 600,000 Easy Apply Job Summary We seek to hire an exceptional Manager to maintain quality and service standards. The ideal candidate will help supervise and maintain restaurant cleanliness to meet regulatory sanitation and hygiene standards Minimum Qualification : Degree Experience Level : Mid level Experience Length : 3 years Job Description/Requirements Responsibilities: Maintaining quality and service standards Supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards Reports suspicious persons or actions to superiors Responding to customer feedback and resolving conflicts effectively Ensuring all staff are knowledgeable about menu offerings and individual ingredients t Ensure that all staff make use of their checklist. Ensuring all staff follow strict personal safety, food safety, and food storage guidelines Interacting with customers to gauge satisfaction and improve customer service Creating innovative promotions and designing a marketing strategy Reducing operational costs and increasing productivity Communicate positively with colleagues and superiors to ensure effective teamwork and high morale Requirements: Previous managerial experience is a must Must have Hotel Front Desk experience Technical school or formal technical skills training Must be available to work weekends and some evenings Innovative and solution-driven Oversee the opening and closing procedures of the outlet.  Develop and implement marketing strategies to attract customers and drive sales.  Motivate and guide the restaurant team to achieve goals and ensure positive morale

SMALL BUSINESS INSIGHTS © 2025. Manage your email settings or unsubscribe. Get the Jetpack app Subscribe, bookmark, and get real‑time notifications - all from one app! Automattic, Inc. 60 29th St. #343, San Francisco, CA 94110